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 Post subject: Email alerts broken :: Solved (mostly)
PostPosted: Thu Jun 23, 2011 8:25 am 
Legend

Joined: Wed Jan 23, 2008 9:51 am
Posts: 1481
Location: Cynoscephalae
Faction: Court of Violets

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I haven't gotten an email alert since June 15th (despite the option being checked, naturally), and it seems like several other people are experiencing the same problem. I'm curious how widespread this is.


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 Post subject: Re: Email alerts broken
PostPosted: Thu Jun 23, 2011 2:50 pm 
Snuggler

Joined: Wed Mar 10, 2010 3:19 pm
Posts: 200
Location: Halfway Between the Gutter and the Stars
Faction: Jade Hand

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I think my little brother said he had been having the opposite happen to him. He was getting duplicate alerts, even when he hadn't been playing Skyrates. :cheeky:

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 Post subject: Re: Email alerts broken
PostPosted: Thu Jun 23, 2011 3:37 pm 
Legend

Joined: Thu Jan 24, 2008 1:53 pm
Posts: 628
Location: In your skies, shooting your pirates
Faction: Court of Violets

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I've had alerts turned off since early May, but I turned them back on and they do not appear to be working.

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~Blue Vast.
Captain of Wynona.


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 Post subject: Re: Email alerts broken
PostPosted: Thu Jun 23, 2011 4:45 pm 
Legend

Joined: Thu Jan 24, 2008 1:53 pm
Posts: 628
Location: In your skies, shooting your pirates
Faction: Court of Violets

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I take it back, my email alerts are working. However, Gmail is directing them to the spam folder.

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~Blue Vast.
Captain of Wynona.


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 Post subject: Re: Email alerts broken
PostPosted: Thu Jun 23, 2011 11:46 pm 
Flying Left

Joined: Fri Jan 30, 2009 12:20 am
Posts: 272
Faction: Crimson Armada

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Blue Vast wrote:
I take it back, my email alerts are working. However, Gmail is directing them to the spam folder.


Same.

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Make way for the Lady.

If you hate a person, you hate something in him that is part of yourself. What isn't part of ourselves doesn't disturb us. -Hermann Hesse


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 Post subject: Re: Email alerts broken
PostPosted: Fri Jun 24, 2011 4:23 pm 
Explorer

Joined: Sun Apr 13, 2008 4:19 pm
Posts: 1127
Location: EST
Faction: Azure League

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Mine aren't getting sent to spam. I'm just not getting them anymore. I can also confirm at least one other player and maybe more with the same problem, including one trying to join.

Huh.

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Naes Draw
Earthbreach Exploration
IDAD CO
Fastest "Draw" in the west
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Remember your Flight School combat training.
Detect, Close, Maneuver, Attack, Disengage. Rinse and repeat.


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 Post subject: Re: Email alerts broken
PostPosted: Fri Jun 24, 2011 8:31 pm 
Flying Left

Joined: Fri Jan 30, 2009 12:20 am
Posts: 272
Faction: Crimson Armada

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Didn't get the last one and it didn't make it to spam either.

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Make way for the Lady.

If you hate a person, you hate something in him that is part of yourself. What isn't part of ourselves doesn't disturb us. -Hermann Hesse


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 Post subject: Re: Email alerts broken
PostPosted: Fri Jun 24, 2011 9:29 pm 
Cupid

Joined: Sat Jun 07, 2008 7:29 pm
Posts: 1391
Faction: Jade Hand

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The last one I received was at 9:14 PM EDT on Wednesday, June 15. Prior to that, I'd been receiving about half a dozen a day.

I have not made any attempt whatsoever to fix this. :worry:

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 Post subject: Re: Email alerts broken
PostPosted: Sat Jun 25, 2011 11:21 am 

Joined: Tue Mar 29, 2011 5:30 pm
Posts: 10
Faction: Azure League

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I don't get any either. From the game or forum, and I kinda like getting them.


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 Post subject: Re: Email alerts broken
PostPosted: Sat Jun 25, 2011 4:21 pm 
Developer

Joined: Tue Dec 12, 2006 7:05 am
Posts: 3662
Location: Skybrary Archives
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Naes Draw wrote:
...including one trying to join.

Huh.
So, the email confirmations aren't making through it either?


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 Post subject: Re: Email alerts broken
PostPosted: Sun Jun 26, 2011 7:10 am 
Explorer

Joined: Sun Apr 13, 2008 4:19 pm
Posts: 1127
Location: EST
Faction: Azure League

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Nope, and I have more accounts of folks lacking emails. It looks like a prolific, if not global issue.

EDIT: I'm now getting all emails it looks like. Don't know about others however.

_________________
Naes Draw
Earthbreach Exploration
IDAD CO
Fastest "Draw" in the west
Image
Remember your Flight School combat training.
Detect, Close, Maneuver, Attack, Disengage. Rinse and repeat.


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 Post subject: Re: Email alerts broken
PostPosted: Fri Jul 08, 2011 8:30 am 
Flight Master

Joined: Fri Sep 01, 2006 12:55 pm
Posts: 2773
Location: Volstoy
Faction: Flight School
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Noted. Will investigate.


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 Post subject: Re: Email alerts broken
PostPosted: Sun Jul 10, 2011 9:07 am 
Legend

Joined: Wed Jan 23, 2008 9:51 am
Posts: 1481
Location: Cynoscephalae
Faction: Court of Violets

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I just wanted to make clear that the same problem appears to be affecting forum notifications as well. The last email I got notifying me of a new post in a forum I'm following was also on June 15th. I know it was mentioned in passing in this thread, but I suspect fewer people use the forum notifications than the landing ones and I wanted to underline it.


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 Post subject: Re: Email alerts broken
PostPosted: Wed Jul 13, 2011 11:00 am 
Flight Master

Joined: Fri Sep 01, 2006 12:55 pm
Posts: 2773
Location: Volstoy
Faction: Flight School
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We're still trying to figure out what's wrong. We'll keep you all informed.


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 Post subject: Re: Email alerts broken
PostPosted: Wed Jul 13, 2011 11:38 am 

Joined: Sat Jan 24, 2009 10:00 am
Posts: 68
Location: On my comfy chair.
Faction: Flight School
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Lord Gilbert wrote:
We're still trying to figure out what's wrong. We'll keep you all informed.

Through email alerts I assume?

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Reality: Atleast last night when we're one, like saturday mornings.


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 Post subject: Re: Email alerts broken
PostPosted: Fri Jul 15, 2011 12:16 pm 
Developer

Joined: Tue Dec 12, 2006 7:05 am
Posts: 3662
Location: Skybrary Archives
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Reality wrote:
Through email alerts I assume?
That might a very reassuring way of communicating that they are, indeed, working.


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 Post subject: Re: Email alerts broken
PostPosted: Tue Aug 02, 2011 7:15 am 
Explorer

Joined: Sun Apr 13, 2008 4:19 pm
Posts: 1127
Location: EST
Faction: Azure League

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I just got my first landing notice in awhile. Somethings working better, anyone else?

_________________
Naes Draw
Earthbreach Exploration
IDAD CO
Fastest "Draw" in the west
Image
Remember your Flight School combat training.
Detect, Close, Maneuver, Attack, Disengage. Rinse and repeat.


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 Post subject: Re: Email alerts broken
PostPosted: Fri Sep 09, 2011 3:57 pm 
Legend

Joined: Wed Jan 23, 2008 9:51 am
Posts: 1481
Location: Cynoscephalae
Faction: Court of Violets

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I got two landing notices today, anybody else?

Edit: gotten all four of my end-of-queue notices today at this point. Though I was to amused to note this line about Earthbreech: "The Court of Violets is all crowing about one of their members named Zabrak! who the people here seem to favor most highly" I seem to recall getting different messages when I land at skylands that I actually govern, back when this was working.


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 Post subject: Re: Email alerts broken
PostPosted: Fri Sep 09, 2011 9:32 pm 
Helpful

Joined: Sun Jan 27, 2008 8:32 pm
Posts: 1767
Faction: Azure League

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Really? I thought different messages on your own islands wasn't implemented yet, but I haven't been governor as often as you.


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 Post subject: Re: Email alerts broken
PostPosted: Sat Sep 10, 2011 8:27 am 
Explorer

Joined: Sun Apr 13, 2008 4:19 pm
Posts: 1127
Location: EST
Faction: Azure League

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Eskay wrote:
Really? I thought different messages on your own islands wasn't implemented yet, but I haven't been governor as often as you.


It doesn't know faction or governorships. I will check the emails though.

Edit: Forum reminder went through, queue email pending. :smile:

_________________
Naes Draw
Earthbreach Exploration
IDAD CO
Fastest "Draw" in the west
Image
Remember your Flight School combat training.
Detect, Close, Maneuver, Attack, Disengage. Rinse and repeat.


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